I was looking forward to receiving two plump pillows as my current ones were looking a bit flat. After looking through various reviews I decided to go for these ones as the reviews seemed promising. The first pillow I took out was nice and plump and fitted snug in my pillow case. However the second one I took out was a bit more flat and didn't feel as filled so when it's in the pillow case it's a bit limp looking. I thought both pillows would be nice and plump so am a bit disappointed that the quality of the pillows are not consistent.The last pillow I had, I cherished fondly for 13 years until it sadly fell apart in the wash, I never thought I'd find another pillow I would love as much, this pillow is the one. It is blissfully soft to the touch and to lie on, whilst being thick enough to give support. It is incredible quality and I am thouroughly delighted. I didn't think I could love again, this pillow reignited my heart.2 x apparently new pillows as you can see clearly been used for some time, disgusting!I would give give 5 stars if advertised as soft. I am not sure if the manufacturer tested this pillow with a human's head weight or more likely it was a pigeon's. IT'S Soft and you sink. Petty though the quality is great.Yet another poor pillow that is advertised as being something it is not. My 1st one lasted 2 weeks before it flopped. I had made do with it and am now onto the 2nd one which again won't last. I won't buy again. My hunt for decent pillows continues. I think you pay for what you get with pillows!